Head Novak 23 Jr. Tennis Racquet

Shipping & Delivery

Orders are usually shipped within 48 hours. Orders are not shipped on Sunday/Holidays. We ship using any reliable courier such as FedEx, Delhivery, Xpressbees or India Post. 

Privacy & Security

We respect your Privacy & care about how your personal information is used & Share. We recognize the need of adequate protection and management of the personal information you share with us.  We inform you the personal information collected from you will not be shared with any third party.

Returns & Cancellations

We strive to provide a pleasant online experience. If for any reason, you wish to cancel the order, please do so before dispatch of the order. In that case, we will refund the entire amount. If for some reason, you do not like the product or it does not meet your expectation, you can exchange or return it within 7 days of the receipt of the product. You are required to send the product back at your own cost using any reliable courier. Please note exchange/refunds are valid only on NEW & UNUSED products with all the tags & labels intact. Refunds or exchange will be entertained only after the package is received back to us. 

Returns/exchange are not valid on Customized Products.

Cash on Delivery

We accept Cash on Delivery order on orders above Rs. 2000.00. Maximum COD Limit is Rs. 19000.00 

Damage/Defective Policy

We guarantee to ship all the products in New Condition. If any product arrives damaged due to transportation/courier fault, it can be exchanged for an undamaged product. For any damaged package received, it is compulsory to mention DAMAGED on the courier POD to ascertain that the package was damaged during transportation. All claims need to be submitted within 24 hours. All claims need to be supported by images or video. 

No claim will be entertained if the above procedure is not followed.

Warranty

Please note that all Warranties are provided by the Parent Company and will be at their sole discretion. Please check the manufacturers website for more information on Product Warranty. In case of any issue, we can take up the matter with the Parent Company. Their decision will be final. No Free Pickups and delivery of claim Products is provided.